Shipping & Shipping Insurance
All orders are processed and shipped out by us within 3 business days of purchase. Please note that this applies even if you choose an expedited shipping option, though we do our best to get these shipped as soon as possible. Most of our orders will deliver in our typical time frame (3-9 business days,) but please be aware that we cannot guarantee specific transit times. All transit times quoted at checkout are estimations, even if you choose an expedited shipping option.
You will always receive a shipping confirmation with tracking when your order is on the way.
We always offer $4.99 flat rate shipping within the contiguous US, no matter how many items you buy. We also offer automatic FREE standard shipping on orders of $39 or more - again, within the contiguous US.
Please not the product total must be $39+ after any discounts are removed and before tax is added to qualify.
We offer international shipping to most countries via the US Postal Service and UPS. The main countries we are unable to ship to at this time are the United Kingdom, Russia, and the Ukraine. If you are in the UK, and interested in placing an order, you should be able to do so on our Etsy Store: https://www.etsy.com/shop/bloomplanners
For all international shipments, please note that we are continuing to see shipping delays with international packages. The transit times quoted at checkout are estimates; your order could take significantly longer than anticipated to arrive. Orders shipped via USPS are most likely to experience delays especially if they are going to a remote location.
Because of this, if your order is shipping internationally, we would highly encourage you to purchase our Worry Free Shipping Protection at checkout. See "What is Worry Free Shipping Protection" for more information on this feature and "What if My Order is Lost?" for an explanation of how our package protection can help if your order is severely delayed.
Also, be aware that there may be additional taxes and/or duties due for your package at the time of delivery. Customers will have to pay these charges in order to receive their package from the carrier.
If you have further questions on ordering internationally, feel free to reach out to us at email@example.com.
Worry Free Shipping Protection helps protect your package in case it is lost, stolen, or damaged while in transit. We know how frustrating it is to have something happen to your order, so we offer this add-on to provide assurance that you're supported, no matter what. Worry Free Shipping Protection can be added during checkout.
Purchased Worry Free Shipping Protection and need to report a shipping issue? Email us at firstname.lastname@example.org with your order number, an explanation of the issue, and pictures (if your item was damaged).
Orders, Returns, & Exchanges
Once your order is received, we will begin preparing your order for shipment. You will receive a shipping confirmation with your tracking number via email.
We are happy to accept a return for any product purchased on our website as long as the product is unused and returned within 30 days of purchase. All you have to do is return the planner to:
bloom daily planners
500 Creek View Rd Ste 302
Newark, DE 19711
Please make sure to include your order ID in with the item(s). Customers are responsible for any original postage charge and return postage. As soon as we receive the item(s), we can issue you a full refund for the product cost. If you have any feedback for us on why the product didn't work for you, let us know - we are always trying to improve!
For exchanges, please follow our Return Policy guidelines stated above. Then, you can place a new order for the item you prefer at any time.
To protect your order against potential damage, be sure to add Worry Free Shipping Protection to your order at checkout.
If your order arrives to you damaged, please take photos of the item and the packaging it arrived in and send those to us, along with your order number, at email@example.com. Your claim must be filed within 15 calendar days from when it was marked delivered.
If your order has a defect or you suspect it was damaged during manufacturing, please reach out to us at the same email: firstname.lastname@example.org We will work with you to remedy the situation!
To protect your order against loss, be sure to add Worry Free Shipping Protection to your order at checkout.
For domestic orders, claims will be reviewed no earlier than 7 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 60 days from the order date.
For international orders, claims will be reviewed no earlier than 20 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 60 days from the order date.
If your order has not arrived, please let us know at email@example.com.
To protect your order against theft, be sure to add Worry Free Shipping Protection to your order at checkout.
If your order is marked as delivered but you never received it: claims will be reviewed no earlier than 5 calendar days and no later than 15 calendar days from when it was marked as delivered. Please note, orders over $100 USD will require a police report to be filed by the customer before any resolution can occur.
If you have not yet reached that 5 calendar day wait period, we recommend checking other places around your home where the mail carrier may have left your package. For example, is there a common area for your apartment complex or a mail room? It is also not uncommon for the delivery notification to precede the actual delivery by a few days. If you still can not locate your package after 5 days, and you purchased Worry Free Shipping Protection with your order, please let us know at firstname.lastname@example.org.
We always get feedback that our community wants their planners earlier and earlier! We typically release academic year products in April or May, and calendar year products in August or September. Want to be the first to know about new product release dates? Be sure to sign up for our email list!
Academic items are 13 month, and run from July to July. Calendar year items are 12 month, and run from January to December.
We do not currently offer fully custom planners - the products you see on our website are the full selection.
We did recently add Ultimate Planners and Teacher Planners with a cover sleeve that allow you to 100% customize your own cover! These new versions come "pre-loaded" with 3 cover options, but if you don't love them, the sleeve is perfectly sized to hold 8.5" x 11" AKA standard printer paper so you can very easily print your own cover and slide it in 🙂 We recommend keeping 1 of the 'standard' covers in there and sliding over the insert of your choice. There are some options you can download for free here. If you don't have a printer at home, you can easily order online from any printer like Staples and pick up same day for just a few cents. This planner sleeve is really new, and we would love to incorporate these cover sleeves into more layouts down the road so customers could design and print their own covers for more design flexibility.
If you would like to see a certain cover design on a particular style planner, a different interior layout in another planner version, or have a general new product request, feel free to email us at email@example.com. We'd love to hear your feedback and pass your thoughts along to our design team 🙂
We understand the importance of high quality paper in a planner! All of our planners are created using at least 100gsm (27lb.), bright white paper. All of our paper is thick enough that most pens (including our planner pens!) and markers will not bleed through the pages. Some items do have paper thicker than 100gsm (ex: Hanging Calendars: 165gsm, Monthly Planners: 180gsm paper) so be sure to check the item listings for exact details per product!
We are constantly working on new designs, and we typically test them out on our Soft Cover Planners. Depending on how those do, we use the most popular patterns on our more limited edition products like our Hard Cover Planners, Vision Planners, and more! We wish we could print all items in every pattern, but there just too many to choose from. Is there a pattern you LOVE that you'd like to see offered on more products? We log all requests like this and use your feedback when deciding new product designs. Contact us to make a request. We'd love to hear from you!
Yes! You can find them here. Gift cards are electronic and sent immediately after purchase to the email input at checkout. Every digital gift card is also sent with an optional printable template allowing you to easily print and cut out a 5" x 7" physical card of your choice to gift to the recipient.
The unique code on the digital card can be redeemed at checkout at bloomplanners.com. Gift cards work like a debit card. Unused balances carry over and can be redeemed on later orders. They never expire.
New sign ups to our email list receive 10% off their first order and a yearly birthday gift!
We are always updating our Imperfect Items, which is a great way to score bloom items at amazing discounts.
We do also host periodic sales and specials, so be sure to sign up for our email list to be the first to hear about exclusive promotions.
We also offer FREE contigious US shipping on orders of $39 or more and have a rewards program that allows you to earn cash back from any referred bloom purchases.
We love working with content creators who love bloom products and align with our mission of inspiring and empowering others! Do you think you'd be a good fit? Submit a collaboration proposal here.
You can also always join our rewards program to start earning cash back on referred bloom purchases today - no application needed!
No problem! Fill out this form and our support team will get back to you ASAP!