Pre-order Shipping Update
General Shipping Updates
Shipping couriers are still recovering from logistical backup from COVID, and these problems are being compounded by the upcoming holiday season volume. Our small team has been working around the clock, on weekends, and even bringing our babies in to ensure all orders are packed up as quickly (and safely) as possible to offset these delays. We wish that we could do more to help carriers out but, unfortunately, delays with delivery services once product is in their hands are completely out of our (and all small businesses) control.
Please order as early as possible, especially for pre-holiday delivery. Before ordering, please note, while some orders are completely unaffected, some may still take up to 1 week to show tracking movement in addition to estimated transit times at checkout, even if you choose an expedited UPS shipping option. Some standard transit times via USPS will come as scheduled, while some may be delayed in some areas due to USPS's current COVID backlog.
If you've already ordered and your items are showing as "in transit, arriving late," please hang tight. These packages are not lost, just delayed. Tracking numbers have been funky lately and it's not uncommon for them to show no movement, then suddenly arrive, or be marked as delivered and come the next day. If your concern is time-sensitive (shipping address change, received the wrong order, have an urgent timeline), please email email@example.com once regarding the concern and we will get back to everyone as quickly as we can!
We completely understand how frustrating these delays can be. We know everyone is anxious for a fresh start, and they want their planners NOW. We thank you in advance for your grace and understanding with both us and overwhelmed delivery workers. As always, thanks for supporting bloom, we truly appreciate you! ❤️
P.S. These issues are also affecting which countries we can currently ship to. For the most up to date international shipping information, check out our FAQs.
THANK YOU FOR YOUR PATIENCE!
Customer satisfaction is our #1 priority. We completely understand how frustrating these delays can be. We thank you in advance for your grace and understanding as our (and all other!) small business(es) navigate the constant logistical curveballs this year continues to throw us. As always, thanks for supporting our small team, we truly appreciate you!
-Michelle & Kaylyn, Co-Founders